Fantastic Fleurieu Experience

Cancellation Policy

Cancellation & Rescheduling Policy Keith Broadbridge Photography I completely understand that life happens — plans change, kids get sick, weather shifts, or something unexpected pops up. I’ll always do my best to be fair and flexible, while also respecting the time and preparation that goes into each session and workshop. Here’s how my cancellation and rescheduling policy works: ________________________________________ Cancellations or Reschedules – More than 48 Hours’ Notice If you need to cancel or reschedule your portrait session or workshop more than 48 hours before your booking, that’s absolutely fine! • You can either reschedule to another available date or receive a full refund (if you prefer). • Just let me know as soon as you can so I can adjust my schedule. ________________________________________ Cancellations Within 48 Hours or No-Shows Because I set aside time just for you, cancellations made within 48 hours of your session or workshop, or not showing up on the day, mean that your booking and any payment made will be non-refundable. This helps cover the time and preparation that’s already gone into your booking. ________________________________________ Running Late If you’re running a little late, please let me know as soon as possible. • For portrait sessions, we’ll still shoot what we can in the remaining time available and will ensure that you get the results you’re looking for. • For workshops, late arrivals might miss part of the lesson, and unfortunately, I can’t extend the session once it’s started. ________________________________________ Life Happens – Exceptional Circumstances If something serious or unexpected comes up (like illness or bad weather), please reach out. I’ll always look at what’s reasonable and, where possible, offer a one-time reschedule at no extra cost. ________________________________________ If I Need to Reschedule In the rare event I need to reschedule due to unforeseen circumstances, you’ll be offered either a new date or a full refund — whichever suits you best.

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